Refund policy

• For hygiene and quality reasons, we do not accept returns unless the item is damaged or defective on arrival. 
• If your order arrives damaged, defective, or incorrect, please email us at  support@elevejewels.com within 24 hours of delivery with Unboxing Video is Mandatory.
• If approved, you will receive either a replacement (where available) or a full refund within 1 day.